Frequently Asked Questions
Welcome to the official FAQ section of Hotel OTP Balatonszemes, a lakeside wellness hotel located directly on the southern shore of Lake Balaton, Hungary. Here you will find detailed information about check-in, rooms, wellness facilities, panoramic sauna experiences, dining options, and direct booking benefits.
General Information
What time can I check in at Hotel OTP Balatonszemes?
Rooms are available from 3:00 PM on the day of arrival.
What time is check-out?
Rooms must be vacated by 10:00 AM on the day of departure.
Is early check-in or late check-out available?
Early check-in or late check-out may be available depending on occupancy. Please contact the hotel in advance for confirmation.
Is parking available at the hotel?
Yes, the hotel offers on-site parking. The area is monitored by camera but is not guarded.
Rooms and Accommodation
Are bathrobes provided in the rooms?
Bathrobes are not placed in the rooms by default; however, they are available free of charge at the wellness reception.
How large are the rooms?
Standard rooms measure 23 m², while the two-room family accommodations are 41 m², providing spacious comfort even for longer stays.
Are the rooms air-conditioned?
Yes, all rooms are air-conditioned to ensure comfort during the summer season.
Wellness and Pools – Lakeside Wellness Experience
What are the wellness opening hours?
The indoor wellness area is open daily from 8:30 AM to 6:30 PM.
Is the wellness area open all year round?
Yes, the indoor wellness facilities are available throughout the year, making Hotel OTP Balatonszemes an ideal four-season wellness hotel at Lake Balaton.
What pools are available?
The wellness area features a 25-meter indoor swimming pool, a heated children’s pool, and a massage pool with hydromassage elements.
What is the water temperature of the pools?
The swimming pool temperature is approximately 26°C. The children’s pool is heated to 33–35°C, while the experience pool is around 36°C.
Is there a hotel at Lake Balaton where you can see the lake from the sauna?
Yes, at Hotel OTP Balatonszemes the panoramic Finnish sauna offers a direct view of Lake Balaton. The natural lakeside panorama enhances the relaxation experience in every season.
Which hotel at Lake Balaton has a 25-meter swimming pool?
Hotel OTP Balatonszemes offers a 25-meter indoor swimming pool, providing a genuine swimming experience for both relaxation and active recreation.
Are massage services available?
Yes, refreshing and relaxing massage treatments are available upon request.
Dining Options
Is lunch available at the restaurant?
Yes, lunch is available from 12:00 PM to 2:00 PM from the à la carte menu, and from 2:00 PM to 4:00 PM a bistro menu is offered.
What meal options are available?
The hotel provides buffet breakfast and buffet dinner, as well as à la carte lunch and a bistro selection.
Location – Southern Shore of Lake Balaton
How close is the hotel to Lake Balaton?
The hotel is located directly on the lakeside, only a few meters from Lake Balaton.
Does the hotel have its own beach or pier?
The hotel features a private sun deck (pier), and shallow public beaches are located directly next to the property.
Is the hotel family-friendly?
Yes, the children’s pool, indoor playroom (billiards, darts, table football, children’s games), and spacious family rooms make the hotel ideal for families.
Booking and Direct Reservation Benefits
How many nights are recommended for a wellness stay?
For complete relaxation, a minimum stay of 2–3 nights is recommended.
When is the best time to book a wellness getaway at Lake Balaton?
Autumn and winter are especially ideal for a peaceful and panoramic wellness experience, while spring and summer combine wellness comfort with direct lakeside access.
Are there advantages to booking directly with the hotel?
Yes, direct booking offers exclusive deals, priority availability, and access to the hotel’s loyalty program.
Does Hotel OTP Balatonszemes have a loyalty program?
Yes, the hotel operates a loyalty program that provides returning guests with special discounts, exclusive offers, and priority booking opportunities.